North america europe toll free 00800 ask4 wdeu 00800 27549338. Ive been working successfully with a mbl for about 18 months which is shared by a handful of windows 7 machines. About ready to return the wd live unit until i read your post. To fix wd backup not working issue once for all and to have a better backup experience, youd better use a piece of different thirdparty backup software. Delete public share folder or restrict access my cloud. Media player wd my book world not using public folder. There are a few posts from people wishing to remove or restrict access to the public folder so i thought i would start a new topic with a workaround that i found accidentally i tried to delete the public share and was not allowed,so then i tried to rename it and was not allowed but after this the public access slide became active so i switched off public access, the dashboard went into. I acknowledge that the information above will be kept. Wd mybooklive cannot access public folder my book live. My wd mybook external will allow me to drag and drop files from the external to my desktop, while denying me access to others. Heres where our frustration with wds decisions really comes into focus. I am saying this if you use wd photos app on the iphone it saves automatically in the bloody public folder all your personal photos.
Western digital has long been in the personal cloud storage space with the wd my book live. The storage page also provides access to the downloads settingsthe wd my book world edition has a dedicated download folder, set with public access by default. Stream or download supported media to my passport wireless. I was told by wd support that my issue wasnt a wd product issue, but a microsoft windows issue. Wd 4tb my cloud home duo personal cloud storage first. Hown to delete public folder hacking wd mybook world ed. Windows 10 cannot access my book live with file browser. Cannot access public folders my book live wd community.
Ive been trying to keep the public folder in place, but altewr the permissions at the file system level so the only users that have access is the the owneradmin and root. Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. It comes in a white plastic case shaped something like a language dictionary with a 2. I have the 2tb wd my book live on baset and it works well as. If setup or wd smartware is unable to detect a my book live, then certain network protocols may be blocked on the network or the computer. With wds free apps, your personal cloud is always with you. Whats a smart idea also the whole point if buying the personal cloud so its yours and no one else, and you cannot remove the stupid useless public folder they put. Wd security and wd drive utilities, can be installed from your my book drive. I am trying to access my public file on mybooklive on my network and i cannot access the files. If you want to fix your my book drive without deleting all the files, right click on the drive, select properties, click the tools tab and finally the check now button. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away.
A lot of people have to deal with the problem that wd smartware not backing up all files in the computer, like large ones or new folders. This dualdrive device features blazingfast transfer speeds, encrypted. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. I have a shared folder on a windows 10 machine which sonos can see. My book world edition user manual about your wd product 3 updating your operating system go to the start menu and click windows update. With wd 2go, i can access both the public and private shares as my app is registered to the admin and my private share is restricted to the. Controlling access to public folder my cloud wd community. Your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. The power connector, interface port, and a security slot on the back usb 3. I can access it from any computer on my network and my ipod touch.
About the drive features about wds online learning center package contents system requirements. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Please see how to access the dashboard on a wd my cloud for assistance in accessing the my cloud dashboard. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. User rights are also established in the admin, by default it creates a public folder, or share, for each user. With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. Ive had my my book live 2tb for several years, and all of a sudden i cannot access the files via the network using win10. Wd smartware not backing up all files in the computer. Automatic file backup for all your computers easily back up all the files on your pc and mac computers to your wd my cloud. Wd mybook file permissions issue wd customer service no. I just set up a private share, and i still have the default public share. However a lot of my files are in different folders, not within the public folder, i cant seem to see these. As i dont really want to copy all my files over to the public folder it would take. How to fix wd my passport access denied in windows 1087.
When contacting wd for support have your wd product serial number, system hardware, and system software versions available. In this tutorial i will show you how to create a shares on your wd mybooklive and store you content. The application can also be unpinned, which causes the application to open in a window. Hide or remove default shares hacking wd mybook world ed. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. How to setup a my cloud ex or dl or pr os 3 my cloud ex4 overview. Western digitals my cloud home is a networkattached personal cloud storage solution, designed to combine the convenience of cloud storage with the privacy and security of local storage. I have a few private shares, but my pictures and videos are in the public share that exists by default. Setup or wd smartware is unable to detect a my book live. Also, my book live comes with a public folder which can neither be restricted nor removed.
Wd my cloud, creating and deleting a share youtube. Connect to time machine folder run time machine from mac click select disk and select your time machine folder. I have downloaded the apps and have accessed the mbl successfully from both apps. For more information regarding updating your system, visit windowsupdate recording your wd product information in the following table, write the serial number and model number of your new wd. Navigating folders on your mac or pc with my passport wireless.
If you want to just delete your wd backup files, they are usually located in your my books wd smartware. Hi, i wonder if anyone can help, i have a wd my book world, if i place files in the public folder i can see the files through media player. By clicking the notify me when available button below, i consent to the use of the information provided below by western digital, to notify me when this item is back in stock. My cloud expert series ex2 ultra western digital store. I would like to use the wd photos and wd 2go ios apps. With seemingly more connected devices in the household now than people, the trend around centralizing a. Guys be very careful to save anything in public folder as everyone can see this on the net. Securely access your photos, music and files from anywhere. Done the same thing for the my book live andmy book live duo, but the procedure between the my book and the my cloud has changed. I used to be able to right click on the mbl icon and it would give me access to the file. Tips for getting started with the wd my book backup drive. Public folder shows up in dashboard shares it has 1.
My sonos app does not see the folder or anything on the device. Get peace of mind knowing that all your files are securely and. How to connect sonos to wd my cloud sonos community. Receive an email notification when this product becomes available. Its the cornerstone of wds strategy to help consumers organize their content and access it anywhere from the new wd 2go mobile apps to the wd tv live media streamers connected to a tv. Cannot run backup to wd my book after installing 360 v 5. So, whomever i share access with, even if readonly access to one specific folder, will also have access to fill up the entire drive or to wipe out anything i might want to keep in the public folder.
Go back to the opening window of my computer to view the public folder of your device under network drives. I use the shared pictures folder on the public share so i could access the pix from my dvrinternet tv device. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. If your product is not listed above, please visit the product page. Windows cannot access my wd my book live nas drives.
I cannot access my public folder when i bring up my book. How do i access my public file on my computer again. Wd my book world edition nas device page 4 hothardware. Heres the steps that i took to correct the problem.
For those wanting a my book with more than one drive, wd has indicated they will eventually update the my cloud that with two and four drive configurations. All went well except that i can now no longer access files on my lan networked wd my book live in the normal manner, using file explorer. When i open the network location with file browser the mybooklive icon is there as a storage, but it is not listed in the directory tree at the side. This video explains how to create and delete public or private shares on the wd my cloud. I set the sharing on the public folder under shares. Aomei backupper is a professional backup and restore software which is designed for windows 1087xpvisa. On this system, i was able to add a separate taskbar to facilitate quick access to commonlybrowsed folder locations on our vast network, and another one expedited the launching of useful programs and. Who can access public folder on mybooklive my book live. But this wd my book essential 2tb has software and i am lost i did install the software back then. Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. When creating a share on mybooklive you can grant public access and allow all users to access your content or private and limit access to only certain users.